製品保証概要 >返品の手続き
返品の手続き：登録完了メール
確認メール①（RMA番号取得時)| ① | RMA番号取得後に"Seagate Order Confirmation -XXXXXXXX（オーダー番号）"のタイトルでご登録アドレスに確認メールが届きます。 |
| ② | オーダー確認（Order Confirmation）メールには、オーダー内容の確認（オーダー確認/Order Confirmation）、返品製品の発送方法に関する説明、（出荷方法説明/Shipping Instructions）、製品保証に関する規定（シーゲイト返品保証規定/Seagate Return Policy）が記載されています。 |
Order Confirmation
Your Seagate Order Number is 1000017738. You will need your order number to check the status of your order at a later time.
The above order number has been issued for the return of the defective product listed below only. Do not use this number to
send non-defective product without prior written Seagate approval. Without prior approval, Seagate may consider the use
of this order number to return non-defective product as fraud.ます
Your Seagate Order Number is 1000017738. You will need your order number to check the status of your order at a later time.
The above order number has been issued for the return of the defective product listed below only. Do not use this number to
send non-defective product without prior written Seagate approval. Without prior approval, Seagate may consider the use
of this order number to return non-defective product as fraud.ます
| Shipping, Billing, and Shipping Methhod. | ||
| Shipping Address. | Billing Address. | Shipping Method. |
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Return Shipping Method: Standard Shipping: 3-5 days |
|
| Return Product Mailling Location . |
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| ① | メールに記載されているオーダー番号（Order Number）、発送先住所（Shipping Address ＝代替ドライブ受取住所）、ドライブ返送先（Return Product Mailing Location ＝返品ドライブ発送先住所）の情報にお間違えがないか確認して下さい。 |
| ReturnProduct | Model# / Part # |
Srial # | Service/ Upgrade Options. |
Price | Qty | |
Seagate BARRACUDA ES drive 7200-RPM S ATA. 250GB, |
ST3250620NS/ 9BL14E-301 |
SQE1JKM1 | 1 | $0.00 | ||
Order Tool |
||||||
Merchandise Subtotal |
$0.00 | |||||
Shipping / Handling |
$0.0 | |||||
Taxable Subtotal |
$0.0 | |||||
Sales Tax(if applicable) |
$0.0 | |||||
Order Total |
$0.0 | |||||
② |
次にメールに記載されている返品製品名（Product）、モデル番号/パーツ番号（Model # / Part #）シリアル番号（Serial #）が、お間違えが無いかどうか確認して下さい。 |
-----------------------------------中省略-----------------------------------
YOU CAN TRACK THE STATUS OF THIS ORDER ONLINE AT: https://store.seagate.com/webapp/wcs/stores/servlet/SgOrderSearch?
storeId=11001&langId=-1&order_num=1000017738&email=JapanPartnerProgram@seagate.com&searchType=
searchGuest
| ④ | メールの下部にある"YOU CAN TRACK THE STATUS OF THIS ORDER ONLINE AT: "http://XXXXXXXXXからお客様のドライブ返品状況を確認することができます。 |
確認メール②（ドライブ返送後)
| RECEIPT ACKNOWLEDGEMENT | Date: 11-JUN-2007 |
| |
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| SEAGATE TECHNOLOGY INTERNATIONAL C/O UPS SCS (SINGAPORE) PTE LTD UPS HOUSE #03-00, 22 CHANGI S AVE 2 SINGAPORE, Singapore 486064 Phone: 65-6546 9149 Fax: 65-6546 2464 |
RMA Number: 1000114360 Issue Date: 17-MAY-2007 Order Reference Number: 1000114360 |
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| Emailed to: osaden@mxa.nkansai.ne.jp |
| Currency Displayed is USD |
| Line/ Seq |
Seagate PN/ Customer PN |
PN Description/ Cust Line Ref # |
Issue Date/ Receipt Date |
Req Qty/ Rcv Qty # |
Exp Not Rcv Qty/ OOW Charges |
| 1 | 6Y160M004641A | 6Y160M0 | 17-MAY-2007 | 1 | 0 |
| 1 | 1 | 11-JUN-2007 | 1 | 0.00 | |
| Serial No Received: Y46KMWTE | |||||
| Total Requested Quantity | : | 1 | |
| Total Clean Received Quantity | : | 1 | |
| Total Expected Not Received Qty | : | 0 | |
| Total Discrepant Quantity | : | 0 | |
| Total Return Unrepaired Quantity | : | 0 | |
| Total OOW Charges | : | 0.00 | |
| Dear Sir or Madam, Your RMA (Return Material Authorization) Number is 1000114360. Your Order Reference Number is 1000114360. This document details the RMA as received. If there are any differences from the Order Acknowledgement, please amend your records accordingly. Best regards, Seagate Technology ******** ALWAYS REFERENCE RMA NUMBER ******** when inquiring about or sending in your order. |
| ① | お客様がドライブを送付した後、弊社コレクションセンター（ドライブ返却先）にて、ドライブが登録されますと、 "RECEIPT ACKNOWLEDGEMENT（受領確認）メール"がお客様の登録アドレスに届きます。 |
| ② | メールにはRMA 番号（RMA Number）=オーダー番号（Order Reference Number）を含む返品に関する情報が記載されていますので、内容を再度ご確認下さい。 |